iOS App

Zwork is an innovative online task marketplace, reminiscent of services offered by Craigslist but with a modern, tech-savvy twist. It connects users for a variety of tasks, from local fitness training to hiring tutors, catering to a younger, dynamic audience like students and vendors.

Project Role & Design Approach

As the lead product designer, my responsibility was to bring the client's vision to life. This involved managing the project from early conceptualization to final execution, including developing a unique illustration style for the app's user interface.


In crafting the user experience for Zwork, the design process involved the creation of a comprehensive user persona set based on the 16 personality system. This psychological framework, which categorizes personality types based on traits such as introversion vs. extroversion, sensing vs. intuition, thinking vs. feeling, and judging vs. perceiving, provided a robust foundation for understanding the diverse motivations, behaviors, and preferences of potential app users. By meticulously developing personas that spanned the spectrum of these personality types, the design strategy was tailored to cater to a broad audience, ensuring that the app's functionality and user interface resonated with each unique user profile. This empathetic and data-informed approach to persona development allowed for a nuanced design that not only appealed to the tech-savvy and dynamic user base but also accommodated the varied ways in which individuals engage with task-based platforms. Through this method, Zwork became a marketplace that truly understands and adapts to the diverse needs of its users, fostering an inclusive and user-friendly environment for all.

Zwork’s Diverse User Personas: A snapshot of the custom user persona set designed for Zwork, utilizing the 16 personality framework to cater to a variety of users, from the idealistic student to the practical mechanic, ensuring a personalized and inclusive service experience.

Design Philosophy

Custom Illustrations

The app features simple, modern vector illustrations, carefully crafted to guide new users through an introductory tutorial. These visuals are not only aesthetically pleasing but also functional, enhancing user comprehension and engagement.

Zwork's intuitive app icons represent the simplicity of hiring, earning, and task creation, encapsulating the app's commitment to an efficient user experience.

UI/UX Design

In designing Zwork's user interface, the emphasis was on simplicity and familiarity. We avoided complex flows and introduced straightforward controls, acknowledging the app's wide and diverse user base. The goal was to create an interface that was clean, intuitive, and devoid of ambiguous icons.

Zwork's Main Tabs: A glimpse into the app's core functionality, showcasing the 'Hire', 'Work', and 'Tasks' screens designed for seamless navigation and optimal user engagement in the gig economy.

Key Features


The Marketplace feature in Zwork serves as the central hub for task exchange, elegantly designed to connect users with local opportunities. Whether it's someone looking for a fitness trainer or a tutor, Zwork's marketplace provides a streamlined interface where users can easily browse through a variety of available tasks. Displayed on a smartphone, the interface shows a list of tasks with clear pricing and descriptions, making it effortless for users to apply to jobs that match their skill set and preferences. With its user-friendly design, the marketplace empowers users to engage with the community and monetize their talents, embodying the versatility and convenience of the modern gig economy.

Profile & Task Screens

The Profile screen is clean and scalable, crucial for representing potential hires effectively. The Task screen, on the other hand, focuses on transparently detailing the tasks at hand. This approach ensures that both service providers and job seekers have all the necessary information at their fingertips.

Connecting Skills with Opportunities: Zwork's 'Hire' feature showcases individual profiles like 'Jane Jacobsen' with detailed skillsets, inviting users to easily hire the right person for the job, directly from their smartphone.

Financial Dashboard

The financial dashboard is a standout feature, designed to provide users with a quick overview of their earnings. This instant visibility acts as an incentive, encouraging continued and increased use of the app.

Instant Financial Overview: Zwork's dashboard slider feature provides users with a real-time snapshot of their earnings, offering a quick and clear summary of their current financial status directly from the app's user profile page.

Negotiation Flow

The negotiation flow is the app's pinnacle, facilitating communication between users. It's designed to minimize the need for extensive text input, relying instead on a guided, choice-based interaction similar to a messaging app.

Streamlined Deal-Making: Zwork's in-app messaging system is designed for simplicity, allowing users to negotiate and finalize tasks without ever leaving the app, ensuring a seamless and integrated communication experience.
Zwork's Negotiation Chat System Flow: Visualizing the efficient and user-friendly process from job application to payment within the app, ensuring both service providers and employers experience a clear and concise transaction journey.

Logo Design

For Zwork, the creation of the logo was a pivotal step in establishing the app's brand identity. The logo, characterized by its clean lines and modern typography, features a checkmark encircled to evoke feelings of completion, satisfaction, and trust - core principles that Zwork stands for. This checkmark not only suggests the successful completion of tasks within the app but also subtly nods to the idea of checking off items on a to-do list, resonating with the app's target audience of productive, task-oriented users. The simplicity of the design ensures versatility and recognizability, crucial for digital and physical branding. Its understated elegance is designed to appeal to the contemporary aesthetic favored by a young, tech-savvy demographic, ensuring that it leaves a memorable impression across various platforms and touchpoints. Creating this logo was not just about visual appeal; it was about encapsulating the essence of Zwork in a single, enduring symbol.

Impact and User Reception

Since its launch, Zwork has received an impressive rating on the Apple Store, indicating strong user approval. The app's success is a testament to its user-centered design and the effectiveness of its features.

Lessons Learned & Personal Growth

This project was pivotal in shaping my approach to product design. It reinforced the value of empathizing with stakeholders, understanding their challenges, and taking ownership of the solution. The freedom and responsibility of overseeing the project from inception to completion were both challenging and rewarding, confirming my preference for this comprehensive approach to product design.


The Zwork project demonstrates the power of empathetic design and strategic simplicity in creating a successful digital marketplace. It highlights the importance of user-centered design in developing a product that not only meets but exceeds user expectations. As a product designer, this project has been instrumental in shaping my approach to future endeavors, emphasizing the importance of thorough understanding and streamlined execution.

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